If you are subscribed to Heidi's Stamp Society or Stop the Blur Memory Planner Kit, here's a quick walkthrough of how the add to box process works! If you are already subscribed, there is no need to subscribe again - a stamp or a memory planner kit is reserved for you until your subscription has ended. Each month, we curate a collection of shop items that coordinate with our stamp set and memory planner kits - these items will ship out to you with your subscription item on the 18th of each month for no additional shipping charge!
1. Start by going to the My Account dropdown and selecting My Subscriptions
2. Under the My Subscriptions section, select your active subscription, then click "View Subscription".
3. To view this month's add-ons, simply scroll to the bottom of the subscription page until you see the Add to Your Box section.
4. To view your box for this month, scroll past the Add to Your Box section until you find Your Box. This is where you can see everything that is in your box and remove anything you changed your mind about. Please know, only add-on items can be removed from your box. The actual subscription item can't be removed. If you see duplicates of your subscription item, please contact Customer Service.
You are able to add and remove items from your box freely from 12pm ET on the 15th through the 17th at 11:59pm ET of every month. Any items remaining in your box on the 17th at 11:59pm ET will be charged to your account along with your subscription order. If you subscribe to Stamp Society or Stop the Blur Memory Planner Kit on the 18th or later, you are not eligible to select any add-ons until the next month's add-on period has started.
If you are still having issues, feel free to reach out to our Customer Service team here.
Thank you for being a Heidi Swapp subscriber!